One mailbox.
A person reads it.

Product and account.

Something in your journey does not behave, an email did not go out, a domain will not connect, a payment looks wrong: write to support@scriptytimmy.com.

• Include the address of the page or the journey name and what you expected to happen.
• For billing, the email on the account is enough. Never send card numbers.
• Owners and team members of the same account are answered in the same thread.

Plans, agency access, a demo.

Higher volumes, several client accounts under one roof, or you want to see the system before choosing a plan: sales@scriptytimmy.com. Plans and what is in them are on the pricing page.

Access, export, deletion.

Requests about personal data, yours or that of a person who interacted with a journey built on the platform, go to support@scriptytimmy.com with the subject Privacy request. How to delete your data is described step by step on the data deletion page.

• Privacy Policy: what we collect, why, for how long.
• Data Processing Agreement: how we process your contacts on your behalf.
• Subprocessors: the providers that store or transmit data for us.
• Cookie Policy: which cookies are set and how to change your choice.

Found a vulnerability?

Write to support@scriptytimmy.com with the subject Security and enough detail to reproduce. Please do not test on other customers' journeys or their data. What is already in place is on the security page.

The company behind the platform.

Formal notices under the Terms of Service, the Acceptable Use Policy or the Refund and Cancellation Policy are accepted by email at the support address and in writing at the registered office.